Computer Self Efficacy And Secretaries Job Productivity In Tertiary Institutions

Abstract

The study examined the influence of computer self-efficacy on secretaries' productivity in tertiary institutions in Ogun State. A descriptive survey design was employed. The population of the study comprised of 225 secretaries from Tai Solarin University of Education (TASUED), Olabisi Onabanjo University (OOU), and Tai Solarin College of Education (TASCE), all in Ogun State. Self-developed questionnaire tagged: 'Self Efficacy Scale (SES)' and 'Secretary Productivity Questionnaire (SPQ) were used for data collection with 0.88 and 0.80 as reliability coefficients respectively. Descriptive statistics of mean and regression analysis were used for answering research questions. Findings of the study showed that the level of computer self-efficacy for secretaries' productivity in Ogun State tertiary institutions was very low. The findings also indicated that there was influence of computer self-efficacy on secretaries' productivity in Ogun State tertiary institutions. It was recommended that training in the use of modern office equipment be intensified to increase the knowledge level of secretaries and subsequently their productivity. Necessary office technology equipments' should be provided, training and refresher programmes should be organized at intervals for update of knowledge and skills which would continue to make them relevant and Information and Technology (ICT) compliant.